Terms of service

Terms of service

Last updated: [DATE]

These terms apply to your use of the Wigglewish website and any purchase you make from us. The store is operated by [LEGAL BUSINESS NAME], [REGISTERED ADDRESS] ("Wigglewish", "we", "us"). By using our store or placing an order, you agree to these terms.

1. Orders

When you place an order, you'll receive an email acknowledging it. A contract is formed when we confirm your order has shipped. We may refuse or cancel an order, for example if a product is unavailable, if there's a pricing error, or if we suspect fraud. If we cancel a paid order, we'll refund you in full.

2. Prices and payment

Prices are shown in the currency displayed at checkout. Shipping costs and any applicable taxes are shown before you pay. Payment is taken when you place your order and is processed securely by our payment providers.

3. Products

We do our best to display products accurately. Colours and details may vary slightly depending on your screen. Product sizes are approximate.

4. Product safety

Our puzzles are designed for ages 14 and up. They contain small parts and are not suitable for children under 3. Please keep pieces away from young children and pets.

5. Shipping

Delivery times are estimates. See our shipping policy for details.

6. Returns and refunds

Our 90-day money-back guarantee and return process are described in our return and refund policy. This does not affect your statutory rights as a consumer.

7. Use of the website

You agree not to misuse the store, including attempting to access it without authorisation, interfering with its operation, or using it for fraudulent purposes. All content on the website, including text, images, logos and designs, belongs to Wigglewish or its licensors and may not be copied without permission.

8. Liability

Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or for fraud. Otherwise, we are not liable for losses that were not reasonably foreseeable, and our total liability for any order is limited to the amount you paid for it.

9. Events outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, such as carrier disruptions, extreme weather or strikes.

10. Changes to these terms

We may update these terms from time to time. The version in force when you place your order applies to that order.

11. Governing law

These terms are governed by the laws of [JURISDICTION]. If you are a consumer, you may also benefit from the mandatory consumer protection laws of your country of residence.

12. Contact

Questions about these terms? Email [YOUR SUPPORT EMAIL].